Project Management CommunicationMany project managers face serious complications when outsourcing projects to offshore providers. While everyone is constantly trying to find new opportunities to cut expenses, it is easy to fail to recognize exactly which project components impact the productivity of of the workforce, and clearly share successes and failures with management. Some managers have difficulty presenting their overall project goals in a clear and concise manner. Offshore project management success requires communication above all else. Project management is complicated in person, but can become a daunting process when handled across multiple locations spanning the globe.

When kicking off an offshore project, there are many important things to keep in mind. You must think about how you want to structure your project, the team you have in place, and what is important for your project to survive. These basic guidelines can help see to it that your offshore outsourcing experience is a positive one.

1) Strategically coordinate your projects. This can include deciding which project should start first. Successful project managers with whom I’ve spoken have generally agreed that it is best to start with smaller, less important projects. This project testing phase will allow you to define your basic project tools, framework, methodologies, deliverables, benchmarks, deadlines, and expectations. Trying to bite off more than you can chew can come back to haunt you, so get a feel for your team’s abilities by outsourcing some of the most basic tasks at the outset.

2) Solicit feedback from your team immediately after outlining your project. This can help you uncover what components might pose a significant challenge, as well as give you a better understanding of your team’s mood and thought processes. Most teams are usually full of opinions regarding what appropriate steps should be taken. By taking the temperature of your team’s level of commitment, you will start out with a good idea of the task at hand.

3) Focus on the partnership. By cultivating your relationship with your outsourced team, you can establish trust and credibility with your agents. People like to work for those who genuinely care about what they have to say, so by establishing your sympathy with your workforce, you can help ensure that they will go the extra mile.

4) Find any chinks in the armor. True success rarely occurs overnight. By starting slow and small, you will be able to focus on minor issues that can stand in the way of big-time success. If you try to do everything at once, small issues may be overlooked, and turn into lingering complications. By addressing any problems right away, you will help clear a path to success for your most important projects.